Frequently Asked Questions

What scales do your models come in?

Our collection includes models in 1:72, 1:48, 1:35, and 1:32 scales across our aircraft, tanks, vehicles, and missiles categories.

Are your models pre-built or do they require assembly?

Our models vary — some are pre-built display pieces, while others are detailed scale model kits that require assembly and painting. Product descriptions specify which type each model is.

Do you offer custom builds?

Yes! We offer custom build services for collectors and enthusiasts who want a unique piece. Visit our Custom Order page to submit a request and we will get back to you with details.

How long does shipping take?

Standard shipping typically takes 5-10 business days. International shipping times vary by destination. Please refer to our Shipping page for full details.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other payment methods available at checkout.

Can I return a product?

Yes, we accept returns within 30 days of delivery for items in their original, unopened condition. Please visit our Returns page for full details.

How do I contact you?

You can reach us through our Contact page. We aim to respond to all inquiries within 24-48 hours.